What if my order is lost during shipping?
All shipments are guaranteed for delivery, if for any reason you do not receive your delivery, we shall send you again at no extra
cost to you or refund you in full amount you have paid.
I don't have a credit card; can I still purchase Virmax male enhancement products?
We can offer bank wire transfer, however please bear in mind this process takes longer than normal card payment, we cannot
offer money back guarantee as sending funds back is time consuming process and minimum order amount for payment with
wire transfer is $100.00 USD for our clients.
If you wish to pay with bank wire transfer, please send us an email with your order details and in return we shall provide our
bank wire transfer details.
How Discreet Is Shipping?
Shipments are packed in flat, padded document envelopes, there is no indication of contents and also all client details are
strictly confidential and no information is released to third parties.
Are my credit card information and your payment page secure, when do you debit my card?
Credit card information is not kept and destroyed after card is charged with purchase amount.
All card information is secured and encrypted with SSL technology. To check, please click on the security Thawte certification
on the credit card payment page. We only charge to your Card on the Day of Shipment.
Do I see Virmax name on my credit card statement?
We never pass client information to others and all information provided is strictly confidential between us and client.
There is not Virmax or Bioheal name on credit card statement. We inform our clients’ name of company that appears on their
card statement just before shipping on delivery confirmation email.
I am based in Saudi Arabia; can I be sure my order will be delivered?
Yes, also we guarantee that in the unlikely event of not receiving your order, we are happy to reimburse your total purchase
amount in full.
My country is not listed on the purchase form; can you add my country please?
We always strive to give best possible service to our clients, please e mail us with your country details for us to add it to our
listing and serve you better.
How much is shipping cost?
Unlike other companies, all our prices are inclusive, we like our clients to have peace of mind and convenience and there is no
extra charge other than advertised prices for our products.